CARDLESS WITHDRAWAL AND FLEXIBLE PRINCIPAL WITHDRAWAL ON NCB IZIMOBILE

NCB is among the first eight banks in Vietnam to offer cash withdrawals at thousands of ATMs throughout the country without requiring a physical card. Many outstanding features, such as bill payments by credit card or flexible principal withdrawal savings have also recently been upgraded on the NCB iziMobile digital banking application.​

Pioneering in digital transformation and the cashless payment trend, National Citizen Commercial Joint Stock Bank (NCB) has upgraded and expanded features on the NCB iziMobile application to provide retail customers with increasingly engaging convenience and experience.

Cardless withdrawal with "pocket-sized digital bank" - NCB

Recently, NCB has coordinated with National Payment Corporation of Vietnam (NAPAS) to deploy the cash withdrawal feature to users by scanning the VietQR code right on the digital banking application. Accordingly, with the NCB iziMobile application, customers can withdraw money at ATMs of banks belonging to the NAPAS alliance nationwide, including Vietcombank, Vietinbank, BIDV, Agribank, Sacombank, and Saigonbank, without having to carry an ATM card like in the traditional withdrawal method.

The number of ATMs of the first banks to deploy the VietQRCash service accounts for more than 60% of the total number of ATMs nationwide; therefore, the new feature on NCB iziMobile can meet the withdrawal needs of customers almost everywhere.

NCB is one of the first eight banks to launch a cardless withdrawal service

You will only need to choose the withdrawal method using VietQRCash code on the ATM, log in to the NCB iziMobile application, select the QR icon on the screen, and follow the instructions. The digitization of withdrawal transactions not only brings convenience quickly, helping users avoid risks such as having their card swallowed or card information copied when making transactions at ATMs, but also marks a new step forward for NCB on the journey to perfecting digital infrastructure with VietQR standards.

In addition, NCB customers can now use credit cards without having money in their account when paying service bills such as electricity, water, Internet, tuition, or scanning the VNPAY QR code. Simply use the NCB iziMobile application, make payment as usual, select the credit card account as the source account, authenticate payment, and you can utilize the buy now, pay later benefits of credit cards, while saving money thanks to a series of attractive promotional programs for the card.​ Customers can easily apply for a credit card online on the NCB iziMobile application.

These improvements are NCB's efforts in applying high technology to products and services in order to "bring the bank to each customer" and meet increasingly higher standards of customer needs.

Another outstanding and useful feature of the NCB iziMobile application is flexible principal withdrawal savings on demand. The premature withdrawal will still earn an interest rate for on-demand savings, while the remaining principal will continue to earn the initial interest rate for term deposits. This feature meets the customer's desire to deposit money for the long term to benefit from higher interest rates, but still be able to withdraw principal on demand prematurely. This allows customers to increase their maximum benefits in financial management and take control of their life plans.

Customers can flexibly withdraw principal on demand on NCB iziMobile

Dedication to companionship, enhancement of experience

As part of its digital transformation initiative and endeavors to enhance the customer experience at large, NCB has consistently renewed and enhanced its products and services, thereby fulfilling its commitment to support and bring more value for its customers.

Along with upgrading the T24 Core Banking system to the most modern R21 version in Vietnam and launching the iziBankbiz digital banking application for corporate customers, from the beginning of the year until now, NCB has continuously developed the NCB iziMobile digital banking application with a streamlined design, fully meeting the essential needs of retail customers and minimizing processing time.

The latest version of NCB iziMobile has won the hearts of many users thanks to breakthroughs in technology and features.

Many other outstanding features have helped NCB iziMobile garner praise from users, such as: quick and convenient online account opening in 5 minutes; Instant QR-scan money transfer and payment in just 10 seconds; savings distribution and naming to serve separate goals with attractive interest rates, etc.

In addition, NCB also extends its gratitude to customers with numerous attractive promotional programs. In particular, when using the NCB iziMobile digital banking application, customers will receive an immediate discount of 50,000 VND when scanning the VNPAY QR code to pay bills (supermarket, dining) of 500,000 VND or more.

For further information on NCB's products and services, please contact the NCB 24/7 customer service hotline at 1800 6166, or the nearest branch.