LAUNCHING NCB PRIORITY CUSTOMER CENTER - “A WORTHY SYMBOL OF STATUS”

By establishing unique standards for priority customers, NCB Priority is introduced in order to provide customers with premium services, perfect financial solutions, and valuable experience.

A worthy symbol of status

It is the mission of NCB to become a professional financial advisor to provide customers with product packages tailor-made to their unique requirements. To achieve this mission, NCB has carried out non-stop efforts to enhance customer experience with “exclusive” products and “premium” services, allowing customers to manage their investment portfolio in a smart way while enjoying life in a meaningful way. This is also one of criteria for NCB to become the best retail bank in Vietnam.

With a widespread network, strong financial resource, and professional staff, NCB Priority has been researched and developed for a long time with optimized products to meet “exclusive” customers' demands to the maximum extent.

Customers are entitled to be exclusively welcomed at a separate Priority Lounge in a luxurious space

Becoming a member of NCB Priority, you will be provided with premium services of perfect quality. You will be prioritized in performing instant transactions at a specific area, and be eligible to receive favorable fees on deposit/withdrawal/on-site delivery as requested. Our specific team of professional, dedicated, and experienced financial advisors will be available to answer any question and be of your service for 24/7. With our privacy policy, you can be rest assured that our personal information are kept confidential in all of transactions and services in the program. You will be kept updated of latest offers and policies available for NCB Priority.

Not only a financial banking service, NCB Priority also provides customers with exclusive activities and valuable experience. You will become our premium guests during shopping festivals at thousands of hotels, restaurants, health care services, spa, beauty care facilities, shopping centers, 5-star Golf yards, etc. in the whole Vietnam's territory.

Perfect financial solution

Understanding the customers' demand for a comprehensive and multi-dimensional financial service, NCP Priority has combined between traditional and modern banking services. Thereby, we offer perfect financial solutions to continuously provide customers with added value to their assets and goodwill.

Specifically, customers are entitled to receive favorable interest rates for deposit and Platinum Visa credit card products, specific fee schedule for Priority customers, and advice on structured investment products: secured bonds, investment insurance, and bi-currency investment, etc.

Speaking at the launching event of NCB Priority customer center, Ms. Tran Hai Anh - Vice Chairman of the Board of Directors of National Citizen Bank (NCB), said: To provide added benefits and better service customers' needs, as well as to provide customers with premium services of perfect quality, after a period of investment and preparation, today, NCB is officially launching our Priority Customer Center. NCB Priority will offer optimal financial solutions and accompany the customers in personal and family financial planning. Also, customers will have an opportunity to participate in “Exclusive World” program - experiencing premium golf service at 35 golf yards in the country (no green fee), enjoying the best of life with true-to-nature spa services, and enjoying free shopping at reputable supermarket systems. 

Not only offering banking services, NCB Priority is also expected to connect opportunities for cooperation and exchange between customers and investors by connecting and expanding customer network and promoting service value.