NCB - A new destination for banking personnel

Recent transformative advancements in human resources have enabled NCB to recruit and retain talent, earning it recognition as one of the "Best Companies to Work for in Asia 2024."

Nguyen Duy Tuong (Hanoi), an expert with over 12 years of experience in digital transformation within the banking and financial sector—an area currently deemed highly relevant and sought after by all banks—has recently selected National Citizen Commercial Joint Stock Bank (NCB) as his new professional destination following thorough evaluation and research. Prior to his decision to join NCB, Tuong possessed over a decade of professional experience at Big 4 banks and joint stock commercial banks ranked among the top 10 in the Vietnamese banking sector.

It is known that Duy Tuong is just one of many talented personnel who have decided to choose NCB as their destination in recent times.

NCB becomes a destination for talented candidates in the banking industry

NCB's development strategy over the past two years has culminated in its recognition by the prestigious HR Asia Awards as one of the "Best Companies to Work for in Asia" for the second consecutive year, achieving an impressive score of 4.6/5, while also successfully recruiting numerous senior professionals in the banking and finance sector.

The NCB representative stated that the bank is executing a new development plan in collaboration with a prominent global strategic consulting firm. In addition to acquiring talent for the bank's extensive transformation, NCB prioritizes the human element in its growth strategy, striving to provide a fulfilling work environment for workers centered on three primary factors: Employee experience trajectory; Advancement framework; Collaborating with a team of passionate and seasoned executives.

Enhancing the employee experience journey

A novel perspective at NCB is that every employee is regarded as a customer engaging with internal human resource services. The bank consistently endeavors to provide a comprehensive human resource service experience with appealing and adaptable advantages. Each generation of workers prioritizes distinct welfare categories.

The initial point of consideration must be income. In 2024, NCB established and implemented a new wage range structure based on Mercer-Talentnet's advice for all eligible employees, therefore acknowledging their efforts. Simultaneously, guaranteeing that current NCB employees receive competitive market benefits and enticing talent to join the organization. In the first half of 2024, the average income of NCB employees has risen markedly in comparison to the same time in 2023.

NCB offers employees attractive benefits and a friendly working environment

The bank prioritizes non-financial advantages by promoting the physical and mental well-being of employees through facility enhancements, the creation of green spaces, and the organization of various corporate cultural activities aligned with the five core values: "Loyalty - Trust - Caring - Dedication - Flourish." These activities include sports competitions, team-building exercises, educational initiatives, professional contests, and creative competitions for employees' children. Consequently, fostering togetherness, cultivating a profound spiritual life for employees, and establishing a joyful work environment serve as a fertile foundation for the germination and development of talent.

Clear career path and development opportunities

NCB consistently promotes and emphasizes professional advancement and personal growth. Mr. Ta Kieu Hung, CEO of NCB, stated that the organization is cultivating a professional and dynamic work environment characterized by excellent human resource policies, offering employees numerous challenges alongside enough opportunity for advancement and self-assertion.

Ongoing training programs conducted by the bank facilitate employees' comprehension of the bank's strategic direction and the formulation of relevant action plans and personal development objectives, while also equipping them with adaptability, flexibility, and readiness for more demanding responsibilities and enhanced promotion prospects.

Learning and promotion opportunities for employees are always focused on at NCB

Furthermore, NCB prioritizes the establishment of an equitable working environment. In such environment, there is no differentiation between new and veteran employees, nor between supervisors and subordinates; all staff members are afforded the opportunity to speak their opinions. Provided you possess the capacity and traits, leaders are inclined to "offer opportunities and trust" to employees, enabling them to assert themselves and contribute to the organization's success.

The data indicates that the survey inquiries in the HRAA 2024 Award form include questions such as, "In this organization, is there equitable career development for all individuals irrespective of gender, age, ethnicity, and culture?" or "Our organization values clear and open communication with employees, irrespective of seniority or position," among others, obtained ratings ranging from 4.7 to 4.82 out of 5, significantly surpassing the industry average.

The companionship of a team of enthusiastic, dedicated and visionary leaders

One aspect contributing to NCB's appeal to applicants recently is its leadership, which comprises a team of seasoned professionals with substantial expertise. NCB has enhanced its human resources by involving several professionals at various levels with substantial knowledge. To date, NCB possesses a team of human resources, particularly senior personnel with extensive experience, professional expertise, and managerial capabilities in the Finance and Banking sector.

The senior leadership team at NCB is consistently receptive and prepared to engage in discourse, addressing employee feedback through regularly arranged seminars and talk shows.

NCB was honored for the second consecutive time as "Best Companies to Work for in Asia"

Through a variety of innovative policies and development methods, NCB will undoubtedly cultivate a positive, contemporary, and dynamic work atmosphere that presents several challenges for employees, making it an attractive option for prospective individuals seeking to experience, push themselves, and demonstrate their capabilities, said Ms. Vo Thi Thuy Duong, Deputy CEO in charge of Human Resources of NCB.