NCB refunds bills paid on the 10th of every month

Cashless bill payment is increasingly gaining popularity in Vietnam thanks to its convenience and enhanced security. Individuals can gain advantages from discount and rebate initiatives when opting to settle bills and recharge their phones via digital banking tools.

Fast and convenient

“It's fast, compact, and lightweight, and you also get many discount codes every month, which is very practical,” said Ms. Khanh Linh (Hanoi) about choosing to pay monthly bills through digital banking applications.

Not only is Ms. Linh satisfied with saving a monthly expense thanks to the promotional code, but she also feels satisfied when she can support her parents, who live far away, with a portion of their living expenses conveniently and quickly using the automatic bill payment method.

"My parents no longer have to worry about having their electricity or water cut off because they forget or don't pay on time, nor do they have to go to the service provider's collection points to pay like they used to. I can also pay on my behalf to take care of my parents’ living expenses from afar,” said Ms. Linh.

Customers increasingly prefer to pay via digital channels

In fact, Vietnamese people’s bill payment habits are changing significantly with the rise of the cashless trend. According to information from the Vietnam Electricity (EVN), in the first 6 months of 2024, 95.59% of its customers paid their electricity bills without cash; while the rate of electricity bills paid through non-cash methods has reached 99.01%.

According to experts, customers increasingly prefer this payment method because of its practical benefits. With all shopping and payment utilities now included in their smartphones, users no longer have to worry about carrying multiple cards, cash, or searching for small change. In addition, if they cleverly take advantage of incentives from digital payment channels, customers can enjoy additional discounts from payment applications, thereby saving costs and managing finances more effectively.

Safe and economical

Keeping up with consumer trends, banks have continuously upgraded digital banking applications and launched attractive promotional packages for cashless bill payment methods.

For instance, National Citizen Commercial Joint Stock Bank (NCB) offers a 20% immediate refund, up to VND 100,000/payment, to customers who pay electricity and water bills starting at VND 100,000 on the 10th of each month through the NCB iziMobile digital banking application. The program lasts until the end of December 2024.

Users of the NCB iziMobile app can also use the promotional code to pay QR, top up their phone, pay landline and postpaid mobile phone bills, or pay tuition and insurance fees, thereby optimizing their family's monthly expenses.  

The promotion applies to customers who maintain an average payment account balance in the month immediately preceding the payment period of at least VND 3 million. Each customer can apply the promotional code once a month during the program.

NCB continuously improves the NCB iziMobile app, focusing on seamless experiences and multi-utility services

If you lack an NCB iziMobile payment account, you can effortlessly establish a new account online, even in the absence of a Citizen Identification Card. Users requiring the establishment of an NCB account must simply access the VNeID application on their mobile device, choose "Other services," select "Banking services," and adhere to the provided steps. The system will swiftly and automatically execute all subsequent procedures, including eKYC (electronic identification during account opening) and biometric authentication, eliminating the need for a physical citizen ID card and saving time on operations or visiting a bank branch or transaction office.

In particular, customers who open an eKYC account, perform authentication via VNeID, and successfully activate the NCB iziMobile app from now until November 9, 2024 will immediately receive 2 29% cashback codes up to VND 30,000 to pay bills on NCB iziMobile. The code is valid for 3 months from the date of issue.

Historically, NCB has consistently introduced new features in the NCB iziMobile app, emphasizing a seamless experience, multifunctional services, and the capacity for personalization according to user preferences. Along with the bill payment feature, NCB has a lot of other great features that users love. These include the ability to save money online with lower interest rates, share credit reports, withdraw cash without a physical card, quickly open new debit and virtual credit cards in just one minute, and start shopping online right away after successfully activating a card.

As a result, NCB's app is increasingly favored and trusted by customers. In the initial ten months of 2024, the number of clients activating the new digital banking service NCB iziMobile surged by roughly 31% compared to the corresponding period of the previous year. Transactions conducted using the application are certain to be precise, safe, secure, and expedited.

* For more detailed information and other attractive offers, customers can visit https://uudai.ncb-bank.vn/, contact NCB transaction offices/branches nationwide, or call the hotline at (028) 38 216 216 or 1800 6166.