Share Balance Fluctuations with Ease Using NCB Bank App

Recently, the National Citizen Commercial Joint Stock Bank (NCB) introduced enhanced functionality on the NCB iziMobile digital banking application. This feature enables store owners to remotely manage revenue and conduct sales with extreme convenience, security, and speed.

Revenue management tips for shop owners

Payoo, a provider of payment solutions, predicts that the prevalence of online bill payments through banking applications will exceed that of in-store payments by the year 2023. Specifically, QR code payment increased threefold in comparison to the previous year and is prevalent for orders of low value.

Not only do retailers prefer these methods of payment, but a substantial number of customers also endorse them due to their speed, convenience, initiative for the sender, and assurance of payment information security. With the exception of establishments such as cafés and restaurants, payment by QR code or bank transfer is not without its restrictions. It is generally during the payment confirmation and revenue management phases.

As a consequence, staff are frequently required to capture a screenshot of the transaction and await confirmation from the account holder prior to confirming a successful payment when consumers transfer funds or scan QR codes. Consequently, this practice not only necessitates further manual labor, which is inconvenient for store proprietors, staff, and customers, but it also renders the final reconciliation and synthesis of online transactions susceptible to errors.

In order to maximize customer convenience and meet user demands, NCB Bank has incorporated the sharing balance fluctuations feature into the NCB iziMobile digital banking application when funds are transmitted to the account. NCB has developed this innovative feature with the explicit purpose of catering to the needs of business store proprietors and individuals requiring automated credit report updates for associates and relatives.

A convenient yet entirely free solution

The new NCB iziMobile utility enables store owners to communicate changes in funds transferred to accounts with multiple employees simultaneously in a convenient manner; changes in funds transferred from accounts are kept strictly confidential. This feature enables store owners to conveniently oversee revenue remotely while maintaining the security of their personal accounts.

Account holders need only complete the following steps to register for the ability to share credit alerts with other users: After logging into the NCB iziMobile application, navigate to the Personal section, select the Balance Change Notification feature, and either scan the QR code or input the recipient's information to add a new notification recipient. In contrast, the individual who is contributing merely requires a payment account at NCB Bank in order to be notified of monetary transfers.

This new NCB feature enables members who share credit reports, accountants, or sales staff to have a clear understanding of how funds are generated until customers make payment, as well as to compare and control the status of transactions with ease. This reduces the risk of fraud and counterfeiting. Additionally, customers benefit from the reduction in the time required for the store to verify a successful payment.

Regarding his experience with the credit sharing feature of the NCB iziMobile application, Mr. Giang, proprietor of a bread shop chain in Hanoi, exclaimed, "This NCB feature is truly a 'savior' for me. The staff no longer requires me to wait all day on my phone for confirmation of a customer's transaction. Because it requires no manual labor, it is entirely free."

In the interim, Minh Hai, an employee at Mr. Giang's establishment, stated, "The cashier will be promptly notified in the event that a customer successfully transfers funds; this process is both effortless and expeditious. I have no qualms about missing a screenshot; customers are satisfied with the lack of delay."

Notably, NCB offers this practical functionality at no cost on the NCB iziMobile digital bank, thereby assisting customers in surmounting challenges related to revenue management and realizing substantial cost savings on operational expenditures.

In the preceding year, NCB progressively expanded the scope of the NCB iziMobile digital ecosystem by introducing appealing new functionalities on a consistent basis, thereby augmenting the user experience and customer value. Deployed products and services that are founded upon a comprehensive understanding of customers have garnered admiration and confidence while also satisfying the varied requirements of users.